Peet’s Coffee & Tea, San Francisco, CA | August 2014 – September 2015 Ensure total store adherence to health, safety, and sanitation guidelines.Manage shift-specific revenue in accordance with company cash handling and register policies.Execute optimal operations during peak hours in the 4th-highest volume store in the Bay Area, reducing 7am-11am average customer wait time by 15%.Designed and implemented over 10 seasonal menu items and merchandise displays to promote limited edition offerings and attract new customers.Trained 12 new partners in the delivery of exceptional food, beverage, retail, and customer service in accordance with Starbucks’ codes and policies.Starbucks, San Francisco, CA | October 2015 – Present Trained in retail, bar, and operational shop functions and well-versed in coffee bean and roast specificity. Seeking to apply coffee industry knowledge and drink-crafting abilities to the exceptional delivery of craft coffee beverages and customer service.
123 Your Address, City, State, Zip Code ObjectiveĬertified barista and shift supervisor with 3+ years of experience.